Our objective is to deliver the highest quality technical support in the industry. Schlumberger offers a variety of software support resources to help you find answers to your specific needs.
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All support requests are now entered into the Customer Care Center incident tracking system where you can submit a new request or view previous requests. You will also receive e-mail updates regarding the status of your request. Requests are resolved by local experts. The Customer Care Center is accessed via the Support Portal.
Maintenance Services are provided as part of your contract when you purchase software from Schlumberger. They ensure that you obtain maximum benefit from your technology investment and guarantee that technical users have access to support resources.