Stakeholder engagement

Stakeholder engagement is critical to supporting our governance and sustainability efforts

Sustainability

Our commitment to stakeholders

SLB strives to maintain and grow the trust and confidence of our customers and shareholders as well as all other stakeholders affected by our operations. When we clearly behave in an ethical manner, we enhance our reputation as a partner, employer, and community member.

By actively listening to stakeholder feedback, we have gained valuable insight that helps us manage sustainability risks; identify new business opportunities; maintain our social license to operate; increase the productivity of our workforce; and align our business processes with local and national priorities, needs, and expectations.

Employees

We engage with our employees through:

Employee engagement surveys
Workplace conditions assessments
Employee resource groups
Mentoring circles
Performance review dialogues
Employee volunteering.

Key outcomes include improvement and action plans, internal policy updates, and communications and upskilling campaigns.

Customers

We engage with our customers through:

Service quality and performance reviews
Customer advisory boards
SLB Digital Forum
Sustainable technology workshops.

Key outcomes include improved partnerships with customers, product and service alignment with key customer goals and refined marketing strategies.

Governments and policy makers

We engage with governments and policy makers through:

Being responsive when sought by governments and policy makers
White papers, insights, and studies.

Key outcomes include providing regulators with access to technical expertise when considering new regulations and furthering SLB's understanding of the scope and applicability of existing regulations.

Suppliers

We engage with our suppliers through:

Supplier Code of Conduct and Working Conditions Requirements
Environmental disclosure, conflict minerals, human rights assurance, and cybersecurity programs
Curated training sessions, webinars, and access to ESG resources
Supplier Innovation Program.

Key outcomes include improved supplier engagement and ESG disclosure maturity, the co-creation of action plans, improved supplier relationships, and the identification and implementation of solutions.

Universities

We engage with universities through:

STEM education and research
Collaborations and partnerships
Internships and career fairs.

Key outcomes include local investment in the countries where we work and live, and regional technology strategies with local impact.

Sustainability outreach initiatives

Sustainability Roadshow

Launched in Europe, the Sustainability Roadshow program aims to raise awareness about SLB’s commitment to sustainability aligned with its climate action, people, and nature priorities. Over 35 roadshows engaging more than 2,000 employees improved employee engagement and understanding of the organizational priorities.

Employee engagement initiatives

Sustainability Special Interest Group (SIG)

With more than 5,000 members, this SIG serves as a hub for environmental, social, and biodiversity concerns.

Energy Transition Technologies SIG

With more than 2,400 members, our Energy Transition Technologies SIG is a driving force behind SLB's net-zero goals. A notable internal event is our annual Energy Transition Week.

Engage to Excel

Through our annual Engage to Excel program, we conduct a global engagement survey to assess employee engagement across multiple areas, such as manager effectiveness, inclusion, and performance. In 2024, participation in the survey was 93%, and overall employee engagement stood at 74%, stable from 2023. The latest results show stable sentiment that we are actively delivering on our commitment to sustainability at 81%.

Beyond simply collecting feedback, the program’s impact resides in action plans that each team implements based on their respective engagement results. From insights to actions, the program is central to our culture and commitment to providing a safe, rewarding, and fulfilling work environment where our people can perform.

Networks and memberships