Synapse service enabled engineers at the Schlumberger Customer Performance Center (CPC) to identify shock events and operating conditions of improper low WOB causing ring-out. CPC engineers used the IDEAS platform to show that a lower WOB will result in higher work rates on shoulder cutters, causing ring-out on the bit, as shown in the images to the right. Based on this analysis, product engineers recommended adjusting the operating parameters to consistently maintain a higher WOB in the curve.